Glitterball Policys

Delivery

All orders placed before 3pm Monday to Friday are posted on the same day. Any orders placed after 3pm are posted the following day. Any orders placed after 3pm on a Friday will be posted on Monday. Delivery costs €5.00. All deliveries are made by AN POST and you will receive a tracking number by text message one your parcel has been shipped. Feel free to contact us any time if you have a query on your delivery. PLEASE NOTE THERE MAY BE DELAYS DURING THE COVID 19 CRISIS.

 

You can email: hello@glitterball.ie or if you would prefer to talk to someone

You can call: 087 6840663

Returns are as easy as 1,2,3...

  1. Email hello@glitterball.ie within 7 days of receiving your purchase to inform us that you would like to be refunded.

  2.  ​Place your unworn item in the returns mailer provided. You will find it at the bottom of the box beneath the packaging, this will be pre-addressed for your convenience. If you have misplaced the returns mailer, no problem just contact us and we will sort it out for you ASAP.

  3. As soon as we receive the unworn item complete with tags you will be refunded straight away on the card that you originally used to complete your purchase. Depending on your bank it can take up to 5 working days to show up in your account.